{
  "generated_at": "2026-04-24T03:10:32Z",
  "data_through": "2025-12",
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      "name": "TRANSUNION INTERMEDIATE HOLDINGS, INC.",
      "display_name": "TransUnion",
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    {
      "name": "EQUIFAX, INC.",
      "display_name": "Equifax",
      "slug": "equifax",
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      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=EQUIFAX%2C%20INC."
    },
    {
      "name": "Experian Information Solutions Inc.",
      "display_name": "Experian",
      "slug": "experian",
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    },
    {
      "name": "CAPITAL ONE FINANCIAL CORPORATION",
      "display_name": "Capital One",
      "slug": "capital-one",
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      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=CAPITAL%20ONE%20FINANCIAL%20CORPORATION"
    },
    {
      "name": "JPMORGAN CHASE & CO.",
      "display_name": "Chase",
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      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=JPMORGAN%20CHASE%20%26%20CO."
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    {
      "name": "WELLS FARGO & COMPANY",
      "display_name": "Wells Fargo",
      "slug": "wells-fargo",
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    },
    {
      "name": "BANK OF AMERICA, NATIONAL ASSOCIATION",
      "display_name": "Bank of America",
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      "monetary_relief_pct_2020": 25.29,
      "monetary_relief_pct_2025": 23.35,
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      "timely_response_pct_2025": 99.59,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=BANK%20OF%20AMERICA%2C%20NATIONAL%20ASSOCIATION"
    },
    {
      "name": "CITIBANK, N.A.",
      "display_name": "Citibank",
      "slug": "citibank",
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      "monetary_relief_pct_2020": 13.67,
      "monetary_relief_pct_2025": 17.78,
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      "timely_response_pct_2025": 99.99,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=CITIBANK%2C%20N.A."
    },
    {
      "name": "Block, Inc.",
      "display_name": "Block",
      "slug": "block",
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      "monetary_relief_pct_2020": 0.0,
      "monetary_relief_pct_2025": 0.06,
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      "timely_response_pct_2025": 98.23,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=Block%2C%20Inc."
    },
    {
      "name": "Resurgent Capital Services L.P.",
      "display_name": "Resurgent Capital",
      "slug": "resurgent-capital",
      "total_complaints_since_2020": 56817,
      "monetary_relief_pct_2020": 0.0,
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      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=Resurgent%20Capital%20Services%20L.P."
    },
    {
      "name": "CBC Companies, Inc.",
      "display_name": "CBC Companies",
      "slug": "cbc-companies",
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      "monetary_relief_pct_2020": 0.0,
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      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=CBC%20Companies%2C%20Inc."
    },
    {
      "name": "SYNCHRONY FINANCIAL",
      "display_name": "Synchrony",
      "slug": "synchrony",
      "total_complaints_since_2020": 51973,
      "monetary_relief_pct_2020": 14.5,
      "monetary_relief_pct_2025": 9.31,
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      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=SYNCHRONY%20FINANCIAL"
    },
    {
      "name": "LEXISNEXIS",
      "display_name": "LexisNexis",
      "slug": "lexisnexis",
      "total_complaints_since_2020": 48335,
      "monetary_relief_pct_2020": 0.08,
      "monetary_relief_pct_2025": 0.0,
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      "timely_response_pct_2025": 98.86,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=LEXISNEXIS"
    },
    {
      "name": "ENCORE CAPITAL GROUP INC.",
      "display_name": "Encore Capital",
      "slug": "encore-capital",
      "total_complaints_since_2020": 45319,
      "monetary_relief_pct_2020": 0.41,
      "monetary_relief_pct_2025": 0.02,
      "monetary_relief_delta_pp": -0.39,
      "timely_response_pct_2025": 99.99,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=ENCORE%20CAPITAL%20GROUP%20INC."
    },
    {
      "name": "Portfolio Recovery Associates, LLC",
      "display_name": "Portfolio Recovery",
      "slug": "portfolio-recovery",
      "total_complaints_since_2020": 45131,
      "monetary_relief_pct_2020": 0.0,
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      "monetary_relief_delta_pp": 0.0,
      "timely_response_pct_2025": 96.07,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=Portfolio%20Recovery%20Associates%2C%20LLC"
    },
    {
      "name": "NAVY FEDERAL CREDIT UNION",
      "display_name": "Navy Federal",
      "slug": "navy-federal",
      "total_complaints_since_2020": 39979,
      "monetary_relief_pct_2020": 3.87,
      "monetary_relief_pct_2025": 4.08,
      "monetary_relief_delta_pp": 0.21,
      "timely_response_pct_2025": 100.0,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=NAVY%20FEDERAL%20CREDIT%20UNION"
    },
    {
      "name": "AMERICAN EXPRESS COMPANY",
      "display_name": "American Express",
      "slug": "american-express",
      "total_complaints_since_2020": 39385,
      "monetary_relief_pct_2020": 14.12,
      "monetary_relief_pct_2025": 12.72,
      "monetary_relief_delta_pp": -1.4,
      "timely_response_pct_2025": 99.16,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=AMERICAN%20EXPRESS%20COMPANY"
    },
    {
      "name": "CL Holdings LLC",
      "display_name": "CL Holdings",
      "slug": "cl-holdings",
      "total_complaints_since_2020": 38221,
      "monetary_relief_pct_2020": 0.11,
      "monetary_relief_pct_2025": 0.0,
      "monetary_relief_delta_pp": -0.11,
      "timely_response_pct_2025": 99.99,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=CL%20Holdings%20LLC"
    },
    {
      "name": "Bread Financial Holdings, Inc.",
      "display_name": "Bread Financial",
      "slug": "bread-financial",
      "total_complaints_since_2020": 37123,
      "monetary_relief_pct_2020": 11.68,
      "monetary_relief_pct_2025": 12.49,
      "monetary_relief_delta_pp": 0.81,
      "timely_response_pct_2025": 99.99,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=Bread%20Financial%20Holdings%2C%20Inc."
    },
    {
      "name": "Early Warning Services, LLC",
      "display_name": "Early Warning",
      "slug": "early-warning",
      "total_complaints_since_2020": 33528,
      "monetary_relief_pct_2020": 0.0,
      "monetary_relief_pct_2025": 0.0,
      "monetary_relief_delta_pp": 0.0,
      "timely_response_pct_2025": 99.99,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=Early%20Warning%20Services%2C%20LLC"
    },
    {
      "name": "DISCOVER BANK",
      "display_name": "Discover",
      "slug": "discover",
      "total_complaints_since_2020": 32666,
      "monetary_relief_pct_2020": 4.88,
      "monetary_relief_pct_2025": 3.54,
      "monetary_relief_delta_pp": -1.34,
      "timely_response_pct_2025": 100.0,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=DISCOVER%20BANK"
    },
    {
      "name": "Paypal Holdings, Inc",
      "display_name": "PayPal",
      "slug": "paypal",
      "total_complaints_since_2020": 29991,
      "monetary_relief_pct_2020": 19.14,
      "monetary_relief_pct_2025": 13.39,
      "monetary_relief_delta_pp": -5.75,
      "timely_response_pct_2025": 99.96,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=Paypal%20Holdings%2C%20Inc"
    },
    {
      "name": "U.S. BANCORP",
      "display_name": "U.S. Bank",
      "slug": "us-bank",
      "total_complaints_since_2020": 28038,
      "monetary_relief_pct_2020": 8.91,
      "monetary_relief_pct_2025": 6.79,
      "monetary_relief_delta_pp": -2.12,
      "timely_response_pct_2025": 100.0,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=U.S.%20BANCORP"
    },
    {
      "name": "MOHELA",
      "display_name": "MOHELA",
      "slug": "mohela",
      "total_complaints_since_2020": 25046,
      "monetary_relief_pct_2020": 0.0,
      "monetary_relief_pct_2025": 0.48,
      "monetary_relief_delta_pp": 0.48,
      "timely_response_pct_2025": 41.16,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=MOHELA"
    },
    {
      "name": "TD BANK US HOLDING COMPANY",
      "display_name": "TD Bank",
      "slug": "td-bank",
      "total_complaints_since_2020": 23897,
      "monetary_relief_pct_2020": 17.4,
      "monetary_relief_pct_2025": 11.29,
      "monetary_relief_delta_pp": -6.11,
      "timely_response_pct_2025": 100.0,
      "cfpb_search_url": "https://www.consumerfinance.gov/data-research/consumer-complaints/search/?company=TD%20BANK%20US%20HOLDING%20COMPANY"
    }
  ]
}